Regionalization reset for HP OfficeJet Pro 9010e All-in-One

[AssVas]

Have a HP OfficeJet Pro 9010 series , bought from Asia , with S/N: [[personal info removed]and firmware: MANHTNPP1N005.2129A.00. This accepts inks 965 , while onboard the ship we have 963 inks (lots)  which are Region Europe. Thus  need  to proceed with regionalization reset to EU region , in order to resolve the error message received for all inks. .

[A_Gayathri]

Hi @AssVas,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

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