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‎03-12-2025 09:07 AM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer

I have relocated from New Zealand to The Netherlands and brought my HP7740 with me. I have just purchased new cartridges HP 953 and the printer states they are not compatable. I presume i need a region reset.

 

How do i do this please?

 

Thanks

1 person had the same question
1 REPLY 1

‎03-18-2025 09:24 AM

HP Recommended

Hi @WayneK63 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Yes, since the printer will be used in a different region from where it was originally bought and used, we need to perform some changes called regional reset for your printer, only after that you will be able to use the printer with the current region ink cartridges.

 

I will be glad to assist you with the regional reset on your printer. 

 

I'm sending out a private message to assist you with the next course of action. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance. 

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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