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- Reinstalling Smarthru 4 does not work with Windows 10

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08-29-2022 09:04 AM - last edited on 08-29-2022 09:11 AM by MarcusC
I just reinstalled Win10 on my PC as well as the driver for my SCX3205W imp/scanner. The printer is OK, but I can't install Smarthru 4 to make the scanner work. Can you help me ? Then, when I ask for help, the HP site tells me that the serial number of my printer (15 digits) is not valid?
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08-29-2022 09:33 AM
Hi,
The Smarthru software is not compatible with Windows 10,. please download and install EDC application to scan from a Windows 10 PC:
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
08-29-2022 09:33 AM
Hi,
The Smarthru software is not compatible with Windows 10,. please download and install EDC application to scan from a Windows 10 PC:
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
08-30-2022 08:52 AM
Thank you for the quick reply. EDC works well and I can scan my documents but I was used to using Smarthru 4 for
a long time and would have preferred to continue.
However, I no longer have access to the OCR function despite having installed WIN_OCR_V1.01.23.
How can I access this function?