Remote scanner setup?

[RGilpin]

I have an HP LaserJet Pro MFP M125nw.   I cannot connect to its scanner remotely.  

I have the printer in one room and the MacBook (OS 12.4) in another.  They are both connected to the same network.  

I have no trouble printing wirelessly to the HP.  

The Printers & Scanners Preference lists the HP as a printer but not as a scanner.  The “kind” is “HP LaserJet Pro MFP M125nw-AirPrint.”

HP Easy Scan does not show the scanner.

I had HP Easy Start open.  It reported that it was “Preparing for Device Setup.”  It was at this stage for many minutes, without any progress.

I have in the past connected the MacBook and the HP by USB cable.   The scanner works then.  But I want to scan remotely as easily as I can print remotely.

Any guesses as to what the problem is?

[Anand_Andy]

Hi @RGilpin,

Welcome to the HP Support Community

I'd like to help!

I understand that you are facing some issues while scanning the document from your HP LaserJet Pro MFP M125nw printer. I understand you have the PC and printer connected Via USB.

To assist better:-

• Is any antivirus software installed?
• Did you try scanning from HP smart and Apple capture?
• Do you get any error while scanning the above applications?

While you respond to the above questions you may follow the below steps:

• Please refer to this link
• Try to   Update printer firmware and Update software on Mac 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!