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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
allie00p
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Removed printer, reinstalled. Now getting missing dll error when computer reboots

HP Recommended
HP Office Jet 6830
Microsoft Windows 10 (64-bit)

I had to reinstall my printer, Office Jet 6830, and now I get the not found dll error:

'There was a problem starting c:\Program Files\HP\HP Officejet Pro6830\bin\HPStatusBL.dll'

The specified module could not be found.'

How do i make my computer stop trying to find the dll file?

The dll file is not in the bin folder

Thanks

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Dragon-Fur
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@allie00p 

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Looks the an old entry for an OfficeJet Pro 8600 printer.

Remove the unwanted entry.

 

Error message "HP Status BL.dll” – module not found

 

Printer has been uninstalled / removed – error message persists

  • Open File Explorer (formally Windows Explorer)
  • Type (copy and paste) into the address bar and press Enter:

                      %appdata%\Microsoft\Windows\Start Menu\Programs\Startup

  • Delete (drag the file to Trash bin) the shortcut for monitor ink alerts

 

 

Example Path:

C:\Users\Dragon\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

allie00p
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Thank you so much!! Your help fixed the problem I was having. You are a life saver!!!

 

**I was having the same error as another person who previously posted and forgot to change their printer # to mine in the description. I edited the post to fix that. I didn't see any comments on that post, so I copied & pasted it to mine since the problem was identical except for the printer model.

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Dragon-Fur
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@allie00p 

 

You are welcome.

 

This is one of those pesky issues that shows up every so often when all the printer bits are not successfully uninstalled.

 

Stay Safe.

Better 2021 for everyone!

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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