Renaming Printer

[SGRettino]

I want to rename this (HP Envy Pro 6400) printer but the option to rename is not appearing on HP Smart under Options. I have another printer (HP Envy 7640) and the option does appear.

[Anand_Andy]

Hi @SGRettino,

Welcome to the HP Support Community

I understand you need information regarding your HP Envy Pro 6400. Not to worry I will help you to get a resolution to resolve the issue.

You may rename the printer in HP Smart app by tapping on the printer at the top of the app and then going to options>rename my printer.

 hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[SGRettino]

Thanks for the reply. As I stated in my question, the option of renaming is not appearing. I have two printers set up. I already renamed one of them with "option>rename" but the option doesn't appear for this printer. 

[Anand_Andy]

@SGRettino,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!