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‎11-27-2024 10:01 PM

HP Recommended
Operating System: macOS 12.0 Monterey

Hi. I have a new HP7605 Smart Tank. I run an iMac with the latest OS Sequoia installed. No problem printing from mi iPhone or iPad but my iMac tells me that the certificate is out of date. I can not see anywhere how to update this. Anything I do try does not work, but seems to suggest I need to renew the certificate from a Windows PC, har to do when I have a Mac. This issue is very frustrating on my brand new printer. Any Idea how to fix/update the certificate? Thanks, Roy

Category:
3 people had the same question
2 REPLIES 2

‎11-27-2024 11:40 PM

HP Recommended

You need to create a new self signed certificate on the printer itself. this is done through the embedded web server. Refer to this video https://www.youtube.com/watch?v=uYQlRkVHRVY

 

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How to fix an 'Encryption Credentials Expired' error on HP printers in macOS | HP Support
How to fix an 'Encryption Credentials Expired' error on HP printers in macOS | HP Support
youtube.com/watch?v=uYQlRkVHRVY
When you print from macOS, an Encryption Credentials Expired error message may display and you are unable to print. This error displays when the Embedded Web Server, or EWS, has an expired certificate. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP ...
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‎11-28-2024 01:24 AM

HP Recommended

Thanks, but I have already tried this several times and it does not work. It says success✅ but it does not seem to save a new certificate so the result is the same. Any further suggestions?

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