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‎12-01-2019 11:50 AM

HP Recommended
Product: OfficeJet Pro 8024
Operating System: macOS 10.15 Catalina

Hi

How do I reorder pages after scanning my documents on the HP Officejet Pro 8024 with the HP Smart software for Apple Mac? I need this for manual duplex scanning.

Thanks

1 person had the same question
2 REPLIES 2

‎12-04-2019 11:22 AM

HP Recommended

@themitchx, Welcome to the HP Support Community!

 

HP Smart does not have an option to re-order the scanned pages. Once the files are saved, you may use the 'Preview' app to make necessary changes. Click here to know how.

 

Is the printer installed via AirPrint driver on the MAC? If yes, then use Apple Image Capture to scan.

Refer to this document for more info on Image Capture

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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‎12-06-2019 08:50 AM

HP Recommended

Unfortunately, after speaking with HP support and not finding a satisfactory solution (including saving the files and reordering, as per suggestion above), I decided to return the printer for a refund.

 

Thanks for taking the time to reply to me.

 

 

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