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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Replacement software for HP Scan and capture

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07-30-2024 10:52 AM
I own an HP 570-p069 computer, I have a Canon PIXMA TS5320 printer, and for several years I used HP Scan and Capture, but sadly no longer available. I have tried to download an alternative such as IJ Scan Utility but with no luck.
Any help would be grateful received. I am 83 yrs young but normally do not have problems using my computer, and grew up with "if it is not broke then do not fix it !!!
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07-30-2024 11:34 AM
Welcome to the HP English Community --
Change can be tough.
In this case, the HP Scan and Capture application you were using has been retired as of earlier this year (2024).
Other products provided by HP for printing and scanning are dedicated to the support of HP printers.
Windows provides their own tools - Windows Scan and Photos for printing / editing images.
True - that's not why you here --
Perhaps the Canon Community can help you continue to use your Canon Printer.
Start here:
https://www.usa.canon.com/support/p/pixma-ts5320
Scroll down on the support page and see:
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
07-30-2024 11:34 AM
Welcome to the HP English Community --
Change can be tough.
In this case, the HP Scan and Capture application you were using has been retired as of earlier this year (2024).
Other products provided by HP for printing and scanning are dedicated to the support of HP printers.
Windows provides their own tools - Windows Scan and Photos for printing / editing images.
True - that's not why you here --
Perhaps the Canon Community can help you continue to use your Canon Printer.
Start here:
https://www.usa.canon.com/support/p/pixma-ts5320
Scroll down on the support page and see:
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
07-30-2024 12:59 PM
Most HP products are meant to use with HP devices, in this case, an HP printer.
There must be something, of course -- I do not have any experience with Canon products and which apps and software are best suited.
HP Scan and Capture was popular and is missed by its many fans.
I do not know of another HP product you can use with your Canon Printer.
Perhaps another HP Expert would like to comment, else do check with the Canon Community.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"