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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I am already enrolled on instant ink but have bought a new printer. How do I update my account with the new printer instead of the old and still get the 3 months free printing? Should I close my account completely and start again or choose the option to replace the existing printer - will this option still give 3 months free?

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