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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Hans2021
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[Request] hp 7858 setup catridge missing. How can I complete the setup

HP Recommended
HP ENVY Photo 7858
Mac OS X 10.11 El Capitan

I bought a HP ENVY Photo 7858 and set up the printer.

 

However, there is a message suggesting me to use "hp 7858 setup cartridge", but unfortunately I do not have it.

 

How can I complete the printer setup? In my understanding, there was no setup cartridge in my box, or I might throw it away. T.T

 

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Hans2021

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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