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‎07-31-2024 01:06 AM

HP Recommended
Product: HP Color LaserJet Enterprise MFP M480f

Hello,

I bought a second-hand HP MFP M480 printer, which is no longer under warranty. I can't access the control panel via the web because I don't have the password. The default password on the printer doesn't work.

 

How can I delete/modify this password?
I've tried resetting the settings on the printer's front panel, but nothing changes.

 

Thanks for your help.

1 REPLY 1

‎07-31-2024 11:09 PM

HP Recommended

Refer to the instructions in this firmware upgrade readme file http://ftp.hp.com/pub/softlib/software13/printers/CLJM480/readme_cljM480_fs5.pdf

 

Once in the pre-boot menu you will see options to either partial clean or format. Either will accomplish what you want. Format will require you to then download firmware, a partial clean will simply reboot and reinstall the operating system.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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