Reset Master Password on M283fdw Laser Jet Pro

[TimD3635]

I was attempting to use Scan to Email which failed. To view the settings, I need the master pw which I have unfortunately forgotten. So a complete reset of the master pw and settings would be the objective.

[Kuroi_Kenshi]

Hi @TimD3635,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer !

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Access Printer's Control Panel:

• Turn on your printer and use the touchscreen interface.

Restore Factory Settings:

Refer to the steps on this link to restore factory defaults.

Reset Password via Printer’s Embedded Web Server (EWS):

• Print a network configuration page to find the printer’s IP address.
  • On the printer’s control panel, swipe down the dashboard and select Network or Wireless menu.
  • Select Print Network Configuration.
• Open a web browser and enter the printer’s IP address in the URL field.
• Navigate to the Security tab or section.
• Locate the option to reset or change the master admin password.
• Reset the password or create a new one.

Use HP Smart App:

• Download HP Smart app from the Microsoft Store, Google Play Store, or Apple App Store.
• Add your HP Color LaserJet Pro MFP M283fdw printer to the app.
• Use the app to navigate to printer settings and perform a reset to default settings.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,