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Locked

‎08-28-2024 08:02 AM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I created an admin password with KeePass 2. Now I tried to login with the password and it does not work.

 

Can you please guide me how to perform a semi-reset on the printer as I have lost the admin password and I am unable to connect to its webserver?

Thank you in advance,

Thomas

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2024 09:38 AM

HP Recommended

I found a way to access the "hidden" support menu on my own.

View solution in original post

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3 REPLIES 3

‎08-28-2024 09:38 AM

HP Recommended

I found a way to access the "hidden" support menu on my own.

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‎08-31-2024 03:16 AM

HP Recommended

How? What way did you find around it?

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‎08-31-2024 09:34 AM

HP Recommended

From the main menu screen, press where the back arrow would be 4 or 5 times until you have access to the service menu.

see YouTube video: https://www.youtube.com/watch?v=Pnr5ufuneE4

It was 4 times for my HP OfficeJet Pro 9025.

Hope that helps.

2 people found this reply helpful
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