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HP 1515 Deskjet Ink advantage

I bought HP 1515 Ink advantage printer in middle east before and now I do live in Asia Pacific. Thus, the original cartridge that my printer has is HP 650 but this model of cartridge is really hard to find in Asia Pacific. I wanted to know, if is it possible to reset my printer standards so that it will be compatible to asia pacific standards and I will be free to use HP 678 cartridge since this model is highly available in my country. If yes, please let me know the steps. Thanks in advance!

1 REPLY 1
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Hi @joyjoy94

 

The cartridges purchased in Asia will not work with the printer as the printer was purchased in a different country. We need to do a regional reset on the printer to resolve this issue. 

 

You may send a private message to the HP Facebook Team for a faster response or you may also check your private message. I have sent you a private message with the steps to reset the printer.

 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Let me know. 

 

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Asmita
I am an HP Employee

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