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I have a HP printer Deskjet 3760 All-in-one printer which i cannot access the EWS page to change my wireless setting.
I don't remember setting an admin password for it, but now it is asking me for it. If I did set one, i surely forgot because i bought the printer about a year ago.
May I kindly have the guidelines on how to perhaps reset the password or even factory reset my printer.
@avidot, Welcome to the HP Support Community!
Let us try these steps:
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
Thanks for the prompt reply.
I followed the steps you provided and i got the report.
My product number is T8X19B as seen on the report.
But it didn't help me with resetting the admin password.
I am still blocked out of the EWS. I cannot even initiate tools like CLEAN CARTRIDGE and ALOGN PRINTER.
If the issue persists, please reach out to the HP Technical Support team in your region regarding the service options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
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