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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Reset password for HP Laserjet Pro MPF m28w web interface

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09-21-2020 12:51 PM
Hi!
I changed my Wi-Fi password, and now I cannot reconfigure the Printing Direct option on my HP Laserjet Pro MPF m28w because it keeps asking me for a password that I don't remember setting.
Please advise on how to proceed from here.
With kind regards
Mad Cow
Solved! Go to Solution.
Accepted Solutions
09-22-2020 03:31 PM
@mad_cow, Welcome to HP Support Community!
To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.
Additionally, refer to the document Connect to a Wireless HP Printer for help.
If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
09-22-2020 03:31 PM
@mad_cow, Welcome to HP Support Community!
To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.
Additionally, refer to the document Connect to a Wireless HP Printer for help.
If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee