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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Reset printer to factory

Create an account on the HP Community to personalize your profile and ask a question
11-24-2021 01:01 PM
I need to factory reset my printer to reinstall. The printer does not communicate with my laptop via the printer cord. There is no display on this printer, just buttons. Can someone tell me how to reset it without having to use my computer?
11-27-2021 07:56 AM
@annette45, Welcome to the HP Support Community! I’m here to help.
I understand you would like to perform a factory reset on the printer to resolve this issue.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee