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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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HP Recommended
Deskjet 2700 all in one

Hi, how can I reset my printer - Deskjet 2700 all in one (HP Deskjet 2724)?

 

There's a user custom password that I don't know/remember and I want to reset the printer.

I can't do anything from the EWS because it asks for that specific password to continue.

 

"12345678", "admin" or the pin on the label inside the printer don't work.

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