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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Reset printer

Create an account on the HP Community to personalize your profile and ask a question
02-20-2025 12:08 PM
Thanks for reaching out to the HP Support Community! 🎉
I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:
- Power Off the printer.
- Hold the 'Go' button (the button with a circular arrow) while turning the printer back on.
- Keep holding the 'Go' button until the Ready light starts blinking.
- Release the 'Go' button when the light starts blinking.
- Wait for the printer to reset to its factory default settings.
Once reset, the printer will return to the default admin password:
- Username: admin
- Password: 123456/admin
You may also check the test page.
I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪
Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌
Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟
Cheers,
Garp_Senchau
I am an HP Employee