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HP Recommended
HP Color LaserJet Pro MFP M182nw
macOS 12.0 Monterey

I've lost the admin password on my printer and need to know how to reset it.  it's a laser jet pro mfp m182nw

1 REPLY 1
HP Recommended

@JRBRTSN,

 

Thanks for reaching out to the HP Support Community! 🎉

 

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

  1. Power Off the printer.
  2. Hold the 'Go' button (the button with a circular arrow) while turning the printer back on.
  3. Keep holding the 'Go' button until the Ready light starts blinking.
  4. Release the 'Go' button when the light starts blinking.
  5. Wait for the printer to reset to its factory default settings.

Once reset, the printer will return to the default admin password:

  • Username: admin
  • Password: 123456/admin

You may also check the test page.

 

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

 

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

 

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

 

Cheers,

Garp_Senchau
I am an HP Employee

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