Reset region on Office Jet Pro 8720

w39hh · ‎07-21-2026

I have an OfficeJet Pro 8720 purchased in the USA. I have moved from the USA to Europe (France) and need to reset the region of the printer to install new ink cartridges purchased in France.

I have copied the reset device region information from the HP Smart app and I am ready to provide that to you,

thanks

Jerry_57 · ‎07-22-2026

Hi @w39hh,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I will be more than happy to help you out here.

To perform a printer region reset, you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full-feature software installed on your computer.

3. You need to have all the cartridges from either the region/country from which the printer was purchased originally or the new region/country to which you want to reset it.

4. Make sure the HP App is installed too.

Kindly share the details in a private message.

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

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