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‎01-17-2022 07:29 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w Printer

Hi! Changed modem and couldn't connect my HP MFP m28w to it, because I lost my password for MFP wi-fi. Tried to reset the MFP but it didn't work, the password is still there... Can someone please tell me how I can perform a complete reset on the MFP to reset its password? Thank you!

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2022 01:15 PM

HP Recommended

@Paul332

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

ECHO_LAKE
I am an HP Employee

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-19-2022 01:15 PM

HP Recommended

@Paul332

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

ECHO_LAKE
I am an HP Employee

2 people found this reply helpful
Was this reply helpful? Yes No
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