Restore Defaults M181FW

[Pablo31]

Hi,

I have an HP Color LaserJet Pro MFP M181fw and secured my printer one step too far. I cannot connect by cable nor wifi.

Also tried to reset the setting via built-in keypad, but the printer is asking for a password and I have now idea what is it?

So please send me the secret message, becuse myprinter is out of order now.

Many thanks

P.

[Kumar0307 · Accepted solution]

@Pablo31, Welcome to the HP Support Community!

I understand you are not able to make changes to the settings on the printer. We need to perform a factory reset on the printer to resolve this issue. 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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