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‎10-18-2020 09:39 AM

HP Recommended

Hi! I'm currently in the philippines and I'm wanting to use my HP Photosmart A524 printer. However, it seems that my printer is no longer supported by HP and the original driver I have is not compatible with windows 10.  Can someone please help how I can use my printer again and where I can buy the ink cartridge here in the philippines.

 

P.S.

Printer is still well fu

Category:
1 person had the same question
1 REPLY 1

‎10-21-2020 07:55 AM

HP Recommended

@A524

 

Welcome to the HP Support Community.

 

We'll have to do a printer region reset for you to use the Printer in Philippines. You need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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