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‎01-28-2025 09:50 AM

HP Recommended
Product: HP OfficeJet Pro 8720 All-in-One Printer

I am downloading the drivers through HP Easy Start.  THere is a rectangle box that requires some data.  It will not allow me to proceed but there is no direction on what goes in there.  It appears to be numbers but I don't know.  Please help. 

Screenshot 2025-01-28 at 10.50.05 AM.png

 

 

1 REPLY 1

‎01-28-2025 05:27 PM

HP Recommended

Hi @DenitraG 

Probably this is asking for a Postal Code to input in that box, maybe you can Skip that box or enter "123456" to fill that box.

 

ferRX_0-1738111106646.png

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.,.,


@ferRX / I am a volunteer posting answers on my own time.
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