SETUP CARTRIDGE ERROR

[EffeLenz]

Hello everyone

I have an envy 6220 printer without the equipment of the setup cartridges
I bought and I tried to install the original cartridges but the procedure
alignment does not start always returns "Set up error cartridge"

where can I find set-up cartridges ?
how can I solve this problem ?

Thanks Lawerence

[Jay_G24]

Hi @EffeLenz,

I'd like to help!

I understand you are receiving a "use setup cartridges" error.

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[EffeLenz]

I have not received any help post

no less

I do not understand how it is possible that possible scammers manage to impersonate the HP support agent,

by chance

is a ridiculous forum ?

[EffeLenz]

There is no procedure described at the following link

: https://h30434.www3.hp.com/t5/notes/privatenotespage

[Jay_G24]

@EffeLenz,

The message I sent you did not go through due to tool issues.

I was able to successfully to share the message now, could you check your private messages now?

Let me know!