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- HP Community
- Printers
- Printer Setup, Software & Drivers
- SETUP REQUIRING A PASSWORD WHICH IS NOT KNOW TO ME

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11-08-2024 04:12 AM
What is password for Office Jet 8015e setup . Have tried ALL suggestions several times, but once HP network is highlighted I am always asked for a password.....WHICH IS CRAZY THAT IT IS SO DIFFICULTY TO FIND! It's just a printer!
11-08-2024 05:25 AM - edited 11-08-2024 05:25 AM
The password or PIN for an HP printer can be at one of the 3 locations
|
The Wi-Fi direct PIN is provide when doing a manual Wi-Fi connection.
Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.
Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.
Or simply use Wi-Fi direct.
If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing. |
You may need to reset the printer: video here
Wi-Fi setup to router with smartphone (hp smart): video here
For Wi-Fi direct setup see page 34 click here.
Or watch this video.
This is useful if there is no modem or you want to avoid using the router / modem.
WPS pin for connecting to modem/router:
Press the setup button Select Wi-Fi setup Chose OK and scroll for the WPS PIN Make a note of the WPS PIN code |
This video might help but is it 8020 type.
Install app click here to download
Printer Reference 8015e
Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated for routers.
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