SETUP TANGO X WITHOUT SETUP CARTRIDGES

[top4]

I just bought a Tango X printer, but setup cartidges were missing and the store agent provided a set o new cartidges but it does not work

[Treeko]

Hi @top4 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing cartridge issues with HP Printer.

You can perform the steps mentioned in this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[top4]

Thks, but your reply do not help. It's only a link to a page where HP say to contact support in such cases.........

[Treeko]

Hi @top4 

Sorry for the trouble.

Please click on this link for further troubleshooting steps.

Kindly click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[AN212]

Hi! I bought my Tango X in China. Now I am in Italy and it doesn't recognise 303 ink cartrige. How can I do? Thank you!

[top4]

Try this: open the lid of the cartridges and keep the wifi button pushed for 3 seconds. This should initialize the printer

[AN212]

it still says that it doesn't recognise the ink

There is any software to download? Maybe because now I am in ITlay and not in China. Thanks

[top4]

I suggest you to use the Smart app, as from there you can have more details in the error. You have to install it and add the printer. 

[AN212]

I did but it doesn't help, it says that the printer can't recognise the cartridges