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‎11-17-2025 12:24 PM

HP Recommended

Hi,

 

I'm trying to set up my mum's printer.  I've got HP 305 cartridges but don't have the SETUP cartridges that the installation asks for.

 

What do I do to solve this problem ?

 

Thank you!

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-18-2025 12:56 AM

HP Recommended

Hi @Gentle_Living 

if you have a Deskjet printer model, then follow steps from the next video:

>> https://www.youtube.com/watch?v=78amsNCo_Rw

https://www.youtube.com/watch?v=N6uqaCoZ-jc

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

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3 REPLIES 3

‎11-18-2025 12:56 AM

HP Recommended

Hi @Gentle_Living 

if you have a Deskjet printer model, then follow steps from the next video:

>> https://www.youtube.com/watch?v=78amsNCo_Rw

https://www.youtube.com/watch?v=N6uqaCoZ-jc

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Reply
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‎11-18-2025 09:04 AM

HP Recommended

Thank you!! this fixed the problem and I can print 😊

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1 person found this reply helpful
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‎11-18-2025 10:05 PM

HP Recommended

Great 😄, nice to know that those steps worked and you can print !

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Reply
Was this reply helpful? Yes No
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