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Hi everyone, 

 

I am facing issues with the printer Deskjet Ink Advantage 5525. 

The USB connection is not working, the printer is like not recognized by Windows. 

If I try to contact the support the SN is not recognized. 
I tried already everything

592223353_754716963800708_8938847768536788497_n.png

Any suggestion?
Thanks

Gab

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