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HP Recommended
Color LaserJet Pro M254dw
Microsoft Windows 10 (64-bit)

I can't find the firmware to download so downgrades the last update. As of right now I can't use my printer. I need help!!!

1 REPLY 1
HP Recommended

@MacPag05, Welcome to HP Support Community!

 

What is the exact error message on the printer? Is there any numeric error?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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