Samsung C460 - Driver installation Fails - Windows 11 Surface Pro

[Intramania]

Hello there, I have recently bought a Surface Pro 11 (using windows 11) and was not able to connect my Samsung Xpress C460FW MultiFunction printer to my surface.

I have tried downloading the specific c460 drivers (for windows 11) and I always get error 0x800f0214. "The specific path does not contain any applicable device INFs"

I downloaded from the HP support site the basic driver - 

• Samsung Universal Print Driver for Windows

• V3.00.16.0101:01

A similar question was asked for a different printer and this appears to have been answered in a previous post but I do not have access to that reply.

Help would be appreciated, Thank you!

[Max3Aj]

Hi @Intramania, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The error 0x800f0214 ("The specified path does not contain any applicable device INFs") suggests that Windows is unable to find a compatible driver within the package you downloaded. Here’s how you can troubleshoot and install the Samsung Xpress C460FW printer on your Surface Pro 11 running Windows 11:

Steps to Fix the Issue:

Use Windows Built-in Printer Driver

Windows 11 includes a generic Samsung driver that might work:

1. Go to Settings → Bluetooth & devices → Printers & scanners.
2. Click Add device → Wait for Windows to detect the printer.
3. If it does not appear, click The printer that I want isn't listed.
4. Select Add a local printer or network printer with manual settings.
5. Choose Use an existing port (USB or TCP/IP).
6. When prompted for a driver, select Samsung → Samsung Universal Print Driver (or similar).
7. If it installs successfully, try printing a test page.

Manually Install the Driver

1. Extract the driver package (Samsung Universal Print Driver) using WinRAR or 7-Zip.
2. Open Device Manager (Press Win + X → Select Device Manager).
3. Find your printer under Other devices or Unknown devices.
4. Right-click the printer → Select Update driver.
5. Choose Browse my computer for drivers → Let me pick from a list of available drivers.
6. Click Have Disk... and browse to the extracted folder.
7. Select the INF file and install.

Try the HP Universal Print Driver

If Samsung’s driver doesn’t work, try installing HP Universal Print Driver instead:

• Download the HP Universal Print Driver (PCL6) for Windows 11 from HP official site.
• Follow the same steps as in Step 2 (manual driver installation).

Use Windows Update to Install the Driver

1. Go to Settings → Windows Update.
2. Click Advanced options → Optional updates.
3. Look for any Samsung printer driver updates.
4. Install the driver and restart your Surface Pro.

Use Generic PCL Driver

1. Repeat Step 2 (manual driver installation).
2. Instead of selecting Samsung, choose Generic → Generic PCL6 Printer.
3. This will allow basic printing functionality.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support