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HP Recommended
HP DeskJet 2622 All-in-One Printer
Chrome OS

Recently my printer would not print correctly from my Samsung Chromebook. While tying to make sure the HP Smart and plugin were up to date. I accidentally deleted the HP Smart app from the Chromebook. I tried to re-download the HP Smart app from the Play Store but it says it is not available for my device.  Now I am struggling to find a way to connect the printer and the Chromebook. I need it for printing, scanning, copying. Please help! 

3 REPLIES 3
HP Recommended

The HP app is also not available for my device.

HP Recommended

Hi @Gumbogrl 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=sDGC12LR34k&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to do the WiFi Setup of your HP DeskJet 3700 Series Printer to the Chromebook. Follow this video for the HP DeskJet 3720, 3721, 3722, 3730, 3732, 3733, 3735, 3750, 3752, 3755, 3758, 3760, 3762, 376 HP DeskJet ink advantage 3775, 3776, 3778, 3785, 3786, 3787, 3788 ...
HP Recommended

I followed the steps in the video, still no luck. 

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