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Samsung ProXpress SL-C4062FX Color Laser Multifunction Printer

Where can I find the recovery image for this printer? I've attempted to browse the following ftp site (ftp://ftp.hp.com/pub/softlib/software13/printers/SS/SL-C4060FX/) in another forum post(https://h30434.www3.hp.com/t5/Samsung/Samsung-SL-C4062FX-Printer/m-p/8246523#M5996) but it doesn't load and I recall browsing the ftp prior to it going offline but no avail to find the recovery image. Any help locating this would be greatly appreciated as I just replaced the hard drive due to a failure and needs to be re-setup. I'm stuck in the recovery mode menu without this re-install image. Thanks!

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Refer to this document- https://www.dropbox.com/s/2z8suqa2kthwqm4/Samsung%20recovery.pdf?dl=0

 

The FTP site may be down at the moment as I was not able to access it.

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