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Samsung scx-3200 with red LED

Greetings,
I have a Samsung scx-3200 with red LED that no longer prints.

I have tried all the reset procedures I found here

https: //www.ereset.com/samsung-scx/fix-firmware-reset-scx-3200-scx-3205-scx-3205w-scx-3207/

but it can't even load a sheet to print and in fact it gives me an error about missing paper.

They told me it happened because they updated the firmware and it no longer accepts compatible toners but I don't think it's just that.

What can be done in your opinion?

Is the problem solvable?
Or are there other hardware problems?

Who can I contact?

I attach photos.
https: //ibb.co/6nDc9XS

IMG-20241008-041641609.jpg
 
1 REPLY 1
HP Recommended

Hey @antolepore1 !

 

Hope you are doing fine!

 

Thank you for visiting our English HP Support Community. It would be ideal if the post were in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

 

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

 

Thank you for your understanding.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.