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Hi @Mark998 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand—seeing “incomplete setup” on your printer can be concerning. 

 

To get a clearer picture, could you share the exact printer model you’re working with and whether it’s connected via USB, Wi‑Fi, or Ethernet?

 

It would also help to know at what stage this message appears—does it show up during installation in the HP App, after drivers are installed, or when you try to print? This detail will guide us toward the right path.

 

Would you like to start by confirming the printer model and how it’s connected?

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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