• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Deskjet 3630
Microsoft Windows 10 (64-bit)

On the hp123 page a window popped up with a guy who said he was from hp service telling me that he needed to acces my pc. there he went to services and saw a lot of stopped things an told me he needed to install some files on my computer, he also viewed my ipconfig. This looked suspicious so I hang up on him, was he legit? Or not? I did no let hin install nothing on my pc other than the hp setup from hp page. But he did see my ip and all that wich I find weird.

1 REPLY 1
HP Recommended

You have like 10 fake web sites that have something similar to  hp123 combination in their web address.

 

This one is HP  https://123.hp.com/us/en/ 

 

 




My profile on LinkedIn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.