Scamming on help line

michaellossic · ‎06-12-2026

In February 2025 I purchased a yearly service plan when speaking with what I thought was an HP rep. I had called the HP number. In March of this year I had a message on the screen and nothing would print.

Called HP and I was told I had to pay a service fee to continue to use the printer, ca $70.00. I was very upset. Placed printer in trash can. Went to local staples to purchase a different printer and was told the is a scam operation being run out of the HP help site. I was transferred last year and this year multiple times. I read on line there is a scam operation being run out of HP help line. Is there anything that can be done about this?

Michael

Repairatrooper · ‎06-12-2026

Chances are you were originally on a site that looked like HP but was not. Unfortunately, technology companies represent a big profitable target for scammers who create look alike sites that make you fully believe that you are communicating with HP directly when nothing could be further from the truth. I have tagged the moderators of this board, as HP takes this type of stuff seriously and works hard to shut down sites like this when they can.

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