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‎11-27-2023 05:22 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have installed my Officejet J4680 and have it printing with the Windows supplied driver. Is there any way to load a driver for the Scan protion of the printer? Print & Scan Doctor throws an error on the driver test, and I have to phantom devices in Windows Device Manager, so I am led to the conclusion that the first step is to find a functioning scan driver so I can use Microsoft SCAN or Fax & Scan. Unit is connected to my laptop with wireless.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2023 08:26 PM

HP Recommended

Hi @jsauser11 

 

Try to install with the next drivers:

>> Officejet J4680 - software driver - Windows

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.
dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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2 REPLIES 2

‎11-27-2023 08:26 PM

HP Recommended

Hi @jsauser11 

 

Try to install with the next drivers:

>> Officejet J4680 - software driver - Windows

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.
dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No

‎11-27-2023 11:32 PM

HP Recommended

Thanks many times! That is just what I needed to get the old girl running.

1 person found this reply helpful
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