Scan doesn't work on my HP Photosmart C4680 Printer

[ButchDee]

Just bought a refurbished Dell PC and printer will print, but cannot get it to scan.  Error says driver not found. How can I install a driver to get the scan function to work?

[Dragon-Fur]

@ButchDee 

Welcome to the HP Community --

The full driver package is no longer available for this printer.

Reference:  Category Software and Drivers for HP Photosmart C4680 All-in-One Printer 

Operating System set to Windows / Windows 10

Windows offers the Microsoft / Windows Built-in print drivers to regain basic print function.

Scanning is provided using other apps or software as explained below.

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Built-in Driver

Old driver is Gone

We see occasional questions about printers for which full driver software installation packages are no longer listed for current (or older) versions of Windows.

The software for this printer is no longer listed as available from HP.

When available for the printer and a supported version of Windows, install the Windows built-in print drivers.

When installed, the Windows print driver provides basic print function.

Reference here:

 HP Printers - Installing and Using the Windows Built-in Print Driver

Scan? See Section FAQ > How do I use the printer functions with the built-in driver?

Scan your documents and photos:

Complete your scan jobs with a Windows app that works with the built-in driver.

Examples

Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.

Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.

Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows  Scan (in English) to install it.

Troubleshooting for installing the Built-in Print Driver

 HP printers - Windows built-in driver fails to install

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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