Scan from printer to Mac Computer

[Buzzlady]

I just purchased the HP OfficeJet Pro 8035.  I have the printer connected to my iMac and MacBook Pro, however, I have been unable to install software or drivers as far as I can tell.  I downloaded the HP Smart App, which doesn't seem to be that smart to me.  It prints, copies, and scans if I go into Finder, Applications, etc.  Way too much work.  I'm trying to scan from printer to computer.  I keep getting a message to "Install Full Software and Drivers" which sends me back to the HP Smart App, which does me absolutely no good at all.  Am I missing something?  I really like the printer but if the Scan to Computer is off the table, the printer is going back and I'm done with HP.  Can anyone help me with this?

[TEJ1602]

@Buzzlady, Welcome to HP Support Community!

The printer does not support scan to computer as there is no option to download the software, the printer can only be configured with HP Smart App.

Try using the Smart Tasks feature from your HP Smart App.

Install the HP Smart app and enable Smart Tasks

Install the HP Smart app, add your printer, and then enable Smart Tasks.

1. Make sure your device and printer are connected to your wireless network, and then download and install the HP Smart app from 123.hp.com (Android, iOS), or HP Smart (in English) from the Windows Store (Windows 10).

2. Open the app, and then follow the on-screen instructions to add your printer.

3. From the HP Smart app home screen, select your printer.

   • If the Smart Tasks tile displays, continue with these steps.

   • If the Smart Tasks tile does not display, scroll down and select Personalize (Android, iOS) or Printer Settings (Windows 10), and then select Smart Tasks.

   

4. Follow any on-screen prompts to sign in or create an HP account.

Create a Smart Task

Create a Smart Task to send print jobs, email, or save documents or photos to a connected cloud account.

1. Click Smart Tasks, and then click Create a Smart Task.

2. Select the task actions you want to include:

   • Print: Send a print job to your printer.

   • Email: Send an email message or attachments.

   • Save to: Save a print or scan job to a cloud storage account, such as Google Drive or Microsoft OneDrive.

   

3. Follow the on-screen instructions to create and name the task.

4. Click Save (Android, iOS) or Done (Windows 10) to save the Smart Task.

   The new task displays on the Smart Tasks screen.

   

   iOS: To run the Smart Task using Siri, select Add to Siri when prompted. Record the phrase for starting the task, and then tap Done.

   

Run a Smart Task from the printer control panel (HP OfficeJet Pro 9010, 9020 printers)

Synchronize Smart Tasks to your HP OfficeJet Pro 9010, 9012, 9015, 9018, 9019, 9020, 9025, and Premier All-in-One printers with firmware version 1905A or later. To update the firmware from the control panel, touch the Setup icon . Select Printer Maintenance, and then select Update the printer.

After you sync your printer and Smart Tasks, you can run them from the printer control panel.

1. From the HP Smart app, select your printer, if it is not already selected.

2. Tap the Smart Tasks tile, scroll down the list of Smart Tasks, and then select Sync my Smart Tasks to my printer.

   Any Smart Tasks you created while signed in to your HP account are available to run from the control panel.

   

3. Load your original in the automatic document feeder (ADF) or the scanner glass using the guides.

4. Tap the Smart Tasks icon  on the printer control panel, and then select your HP account from the list.

   

5. Select the Smart Task you want to run, make any changes, and then tap Start.

   The printer runs the selected Smart Task.

Refer to this document HP Printers - Using Smart Tasks for more information.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Buzzlady]

Can I scan a multipage document from the ADF with the HP Smart App and save it to my computer?