• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎07-25-2025 02:55 AM - last edited on ‎07-25-2025 08:53 AM by Moderator

HP Recommended
Product: HP Color LaserJet Pro MFP 3301fdn

Hi,

Thanks for this very helpful and detailed tutorial.

I tried to follow it, but I failed on the credentials point.

I tried either the "use credentials of the user currently signed in" option and the "use the following credentials" option without success: the verification always failed. I give the credentials according to my Mac settings.

The scanning on the printer starts well, but then the printer displays that it is cacelling the operation. And my destination folder remains empty.

I check two times the rights on the destination folder.

Could you please give me some hints?

Thanks

 

Capture d’écran 2025-07-25 à 10.48.15.jpg

Capture d’écran 2025-07-25 à 10.48.32.jpg

Capture d’écran 2025-07-25 à 10.48.50.jpg

 

Capture d’écran 2025-07-25 à 11.03.03.jpg

 

Best regards

 

 

Category:
Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.