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Microsoft Windows 10 (64-bit)

Good day,

 

I have been trying to setup the Scan to E-mail function supported by my LaserJet Pro MFP M227fdw  Printer. Upon entering valid credentials of email accounts, it is providing a message saying that username/password is invalid.

 

Please take me through the steps of setting up this feature

1 REPLY 1
HP Recommended

Hi,

Try creating and using an App Specific password instead your standard password and check for any difference then, the issue likely relies with your Outlook account security configuration:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support...

 

Shlomi

 



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