Scan to email

[Louai]

Scan to email does not work no matter what. I tried on Hotmail, Yahoo, & Gmail. All are failing. The biggest problem that Scan to folder, scan to USB, scan to email are all failing. I am not able to use the scanner. Can somebody help with fixing this issue.

I tried these settings:

Your email address: [Personal Information Removed] 

SMTP Server: smtp-mail.outlook.com

SMTP Port: 587

Always use secure connection: Checked

SMTP server requires authentication for outgoing email: checked

SMTP user id: [Personal Information Removed]

SMTP Password: My Hotmail password

Please help

[Kumar0307]

@Louai, Welcome to the HP Support Community!

Try making a copy from the scanner glass and check if that works. Also, try scanning to the computer using a software.

To know how to setup scan to email, kindly refer to - How to Scan to Email

Also, refer to this document.

Hope this helps! Keep me posted. 

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