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‎03-10-2026 08:21 PM

HP Recommended

Hi @Olibee80 

Ok, if you already change the USB cable,

then reset printer system following steps from the next video:

>> https://www.youtube.com/watch?v=ifpwzokW-Qo

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Reset the printing system in macOS | HP printers
Reset the printing system in macOS | HP printers
youtube.com/watch?v=ifpwzokW-Qo
Having trouble with printing issues like stuck print jobs, connection problems, or incomplete driver setups? Resetting the printing system on your Mac might help. This quick, step-by-step video will show you how, so you can start printing again. For other helpful videos go to ...
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‎03-11-2026 07:08 AM

HP Recommended

I already did printing system reset. it still doesn't work. for some reason this printer is not working with MacOS Tahoe

1 person found this reply helpful
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‎03-11-2026 05:14 PM

HP Recommended

Hi @Olibee80 

Thank you for following up 😇

 

Alternatively, you can download NAPS2 software for the Apple installer (for M1/M2/M3 Macs) 

 

 

 

  • Scanning

    To do your first scan, press the "Scan" button.

  •  

  • As this is your first scan, you will be prompted to create a profile. Profiles include the settings for your scan (device, page size, resolution, etc.). To create new profiles later you can click the "Profiles" button on the toolbar.

    Click the "Choose device" button to select your scanner.

  •  
  • If Smart Tank doesn't show up, you can trying switching between "Apple Driver", "SANE Driver", and "ESCL Driver".

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.-,.-,.-


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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