Scanner sofeware for officejet pro 8600 Windows 10

[glennj1]

i recently upgraded to Windows 10 and the software for the officejet pro 8600 is very different to previous version and has very limted scan features - how do i get the previous version which was very user friendly?

[greenturtle]

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

[glennj1]

thanks did the down load but it loads the version that i am having trouble with - "HP Smart". The scanner in this app is very limited and you can't change any of the settings and keep the changes. 

[greenturtle · Accepted solution]

Hi,

Please download and install  the FULL feature software from this link;

https://support.hp.com/sg-en/drivers/selfservice/hp-officejet-pro-8600-plus-e-all-in-one-printer-ser...

(What you have is the HP Smart apps, not the FULL feature software)

Thanks.

[glennj1]

Thank you, that worked and I am now up and running!!

[greenturtle]

Hi @glennj1,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!