Scanning multi page documents

[Stan1_Warren]

I wish to scan multiple pages to create a single document file - is it possible to download a driver to do this with this combination of printer and Windows Operating System

[Dvortex]

Hello, @Stan1_Warren – Hope you are well 🙂

Thanks for reaching out. This is a wonderful location to converse with the community, get assistance and find tips!

I see that you are having issues while scanning multiple pages to one file using your printer. Did you try using the HP Scan software from the computer?

Make sure you install the full feature printer software. If not installed already, please visit http://hp.care/2qjS3M6 to download and install the printer drivers.

Also, please note that you can only scan files in "PDF" format to scan multiple files. Image formats such as "JPEG" will not allow you to scan multiple pages to single files.

Once the printer drivers are installed, try the steps below:

• Place the pages face down on the printer scanner bed.
• Now open the “HP Scan” on your computer. You can double-click on the printer icon on your desktop to get the HP Scan if it’s not a shortcut on your desktop.
• If you scanned from the scanner glass, load the next page or photo on the glass, then click the plus button  or  in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, then click Save.
• You can check this video for instructions: http://bcove.me/p1clcd0f

Alternatively, please check http://hp.care/2f9JtJe for detailed steps on HP scan.
 

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂

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