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HP Recommended
hp officejet j6410
Microsoft Windows 10 (64-bit)

Suddenly th scanning do not work anymore. Id tryed to reinstall, uninstall everything and install again, at least 10 times..during the last days..following HP and others advice from the net

 

i'm using  OJ_AIO_J6400_Full_Win_WW_140_408-5

 

 

 

 

 2016-12-04.jpg

 

2016-12-04 (3).jpg

 

During the time  i'd reinstalled my printer several times. and it works. but not any more. Please give me som qualified help

 

Regards

 

nisc

 

DK

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

 

Let us know.

View solution in original post

3 REPLIES 3
HP Recommended

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

 

Let us know.

HP Recommended

@sabretooth04 wrote:

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

 

Let us know.



@sabretooth04 wrote:

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

 

Let us know.



@sabretooth04 wrote:

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

 

Let us know.



@sabretooth04 wrote:

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

 

Let us know.



@sabretooth04 wrote:

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

 

Let us know.


Itworks!  And im going to leave use of "solution center" 🙂  Thanks for quick and usefull respons..:smileyvery-happy:




HP Recommended

HPSCanExt worked on its own and got the the old software working for me too.

 

Bravo

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