Scanning

[aklfjhdsaklfhds]

Running on Sequoia 15.1 for Mac and scanner will not connect 

[zoey7886]

@aklfjhdsaklfhds, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding a scanner issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP OfficeJet Pro 8715 All-in-One Printer scanner is not connecting on Sequoia 15.1 for Mac, try these troubleshooting steps:

1. Restart Devices

• Restart your Mac and printer.
• Ensure both devices are on the same Wi-Fi network if using wireless scanning.

2. Check HP Smart & Drivers

• Ensure HP Smart is installed on your Mac.
• If HP Smart does not detect the scanner, uninstall and reinstall it.

3. Check Scanner in System Preferences

• Go to System Settings > Printers & Scanners.
• Select your printer and check if the Scan tab appears.
• If not listed, remove and re-add the printer.

4. Reset Printer System

• Go to System Settings > Printers & Scanners.
• Right-click on the printer list and choose Reset Printing System.
• Re-add the printer.  

Hope this helps!

Take care, and have an amazing day!  

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Regards,