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Locked

‎02-08-2025 08:37 PM

HP Recommended
Product: HP Photosmart C4385 All-in-One Printer

My printer will not connect to any device that I have. I used a USB adapter and manually added it to my computer and all that it will print is emojis and strange letters (when I am trying to print a normal document). What can I do to fix this?

Category:
1 REPLY 1

‎02-08-2025 10:05 PM

HP Recommended

The printing of random characters is most often caused by an incompatible printer driver. As you have not provided any indication of what type of computer or version of operating system, it is impossible to provide an answer. Please post back with more details.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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